Privacy Policy
MUHKAM is committed to protecting client data in accordance with the Saudi Personal Data Protection Law.
Data collection
We collect only data necessary to deliver the service: company and CR details, authorized contacts, and documents you choose to share for request execution.
Sensitive data
We never request government portal passwords or OTP codes. Any portal access happens under your formal authorization via official channels.
Data isolation
Each company's data is isolated at the database level (Row Level Security) and is inaccessible to any other company by any means.
Permissions and audit
Access to sensitive documents (credit reports, tax records, employee data) is restricted by role, and every access and download is recorded in an immutable audit log.
Retention and deletion
We retain documents for the contract duration per statutory periods; you may request deletion of non-statutory data after contract end through a documented procedure.
PDPL
We comply with the Saudi Personal Data Protection Law, including disclosure, purpose limitation, and data subject rights.